By leveraging technology and strategies used within the gig economy—and even tapping into the talent pool of gig workers themselves—healthcare organizations can address staffing shortages, retain and motivate more workers, and ultimately deliver better patient care.
Cost is a primary reason people avoid or delay care, even when they are insured. But increasingly consumers are talking with providers, shopping around and taking advantage of cost transparency tools to access the care they need.
In an on-demand world, it may seem that convenience and speed are the only way to keep patients satisfied. But often competence is sacrificed at the altar of convenience.
Although the Covid-19 pandemic has had a significant impact on healthcare delivery, in many ways it has underscored the need for a healthcare system that can help patients easily navigate healthcare concerns as well as price transparency.
Housecalls may not arrive in the form of a horse and buggy, but after experiencing the convenience and value of receiving care on the channel that they prefer and exactly when they need it, consumers will expect this level of care from here on out.
At MedCity INVEST in Chicago, Jefferson Health's Dr. Stephen Klasko argued that we're on the brink of a consumer revolution, while CareMore Health's Dr. Sachin Jain believes we need to move to a system that proactively identifies patients' needs.
Healthcare payments are no longer about transactions. It’s about controlling the revenue cycle. And increasingly, that control is not sitting with ISOs.
Pfizer’s CMO Freda Lewis-Hall said that “We have Star Wars medicine in a Flintstones healthcare system" but healthcare is finally going full-stack and we can drive better outcomes at lower cost with precision medicine and the consumerization of healthcare for which patients and providers have been waiting.